CDA is looking to expand our team with some new growth opportunities. We are interested in filling multiple Help Desk Analyst positions. Our ideal candidate requirements are:
- A recent college graduate with
- An Associates or Bachelor’s degree in Computer Science, Networking, Cybersecurity, or related field
- Has 1-2 year’s experience working for a technology company as employee or intern
- Lives within a reasonable driving distance from our Lancaster, PA office location
The Help Desk Analyst will be trained to support our managed services customers. This is a client facing position that will require the ability to communicate clearly and effectively via email and telephone.
The initial opportunity will include training and certification in the following technologies.
- Citrix Technologies
- Microsoft Technologies
- CA Service Desk Systems
- Serena Change Control Systems
- Endpoint Security Technologies
- Application Deployment and Delivery Technologies
- PowerShell Scripting
- Monitoring/Reporting Technologies