CDA is looking to expand our team with some new growth opportunities. We are interested in filling multiple consultant positions. The ideal candidate should be “highly trainable” and a “team player”. The ideal candidate will be located in Lancaster County Pennsylvania and capable of traveling at least 50% of the time. The initial opportunity will include paid certification training in the following technologies.
- Citrix Technologies
- Microsoft Technologies
- CA Service Desk Systems
- Serena Change Control Systems
- Endpoint Security Technologies
- Application Deployment and Delivery Technologies
- PowerShell Scripting
- Monitoring/Reporting Technologies
The consultant will be trained to support our managed services customers. Daily work efforts will require the ability to communicate clearly and effectively via email and telephone.
We are looking for entry level consultants to support our managed services clients. The consultant will perform first and second-level diagnosis and troubleshooting support to end-users and customers. Working under minimal supervision in team environment, consultants receive calls and inquiries; provide support in accordance with established processes and document incidents and remedies. They also escalate complex incidents to third and fourth-level support personnel. The bulleted list below provides a description of other tasks and assignments:
Are you interested in working with the best and learning from the best in the industry? If so, please submit your resume to firstname.lastname@example.org.