Gain practical knowledge and skills needed to perform basic installation and configuration of Ivanti ISM.
This training is geared towards Ivanti Service Manager System Administrators and System Consultants.
By combining classroom training with scenario based hands-on exercises, students will gain practical knowledge and skills needed to perform basic installation and configuration of ISM.
Module 1: Overview of ISM
A walkthrough of ISM with a basic look at the functionality
Module 2: ISM Installation
Create an ISM environment
Module 3: Basics of Application Configuration
Users, Forms, Lists, Business Rules, Workflows, and LDAP and email integration
Module 4: Wrap-up
Review and Q&A
- Download the ISM 2019.1 installer from the Ivanti download site
- Review the installation requirements
- Establish a 2016 Server in your lab environment to host the application.
(Note that your lab environment should include a minimum of a SQL server and ISM server.)
- Request a NFR license from Ivanti by providing your email and the MAC address of the server to: firstname.lastname@example.org
Critical Design Associates